New Feature: Transfer funds from YouTrip back to your bank account for free. Here’s how 👇
Hey YouTroopers, we’ve got an exciting update! We’re glad to say that you’ll be able to transfer funds from YouTrip back to your bank account soon! 🎉 With our new Bank Withdrawal feature, you can manage your funds more flexibly with YouTrip at zero fees.
👉 Link your bank account to YouTrip and top up seamlessly for free without leaving your app! Find out more here.
What can be withdrawn from your YouTrip wallet?
Transferable balances will only apply to funds topped up into your account after 22 July 2024, 00:00hrs. These include:
- Top-ups done via PayNow and Linked Bank Account (eGIRO)
- Reversals from transactions using PayNow or Linked Bank Account top-ups
- Dispute Credit or Dispute Resolution
- Merchant refunds
- Insurance Cashback
- YouTrip Surprise Cashback
- YouTrip Perks Cashback
*Transfers are limited to the list above. All other balances including card top-ups via debit and credit card cannot be withdrawn.
Things to note:
- Bank withdrawals can only be facilitated in SGD. If you wish to withdraw in other currencies, you’ll have to exchange it back to SGD first.
- There is a limit of 10 bank withdrawals per calendar month. If you wish to make more than 10 bank withdrawals, you’ll have to request for a refund instead. Do note that a refund processing fee of S$10 will apply.
To get a copy of your transferable balance statement, email customer@you.co with the subject line ‘Transferable Balance Statement Request’. Find out more here.
How do I withdraw funds back to my bank account?
To withdraw money back into your bank account from YouTrip, follow these six simple steps:
1️⃣ Update your YouTrip app & tap on ‘Transfer’ to select your transfer method
2️⃣ Select ‘Withdraw to Own Account’
3️⃣ Enter the amount you wish to withdraw
👉 We’ll display the transferable balance that you can withdraw from your SGD wallet
4️⃣ Select the transfer method you’d like to receive your funds
👉 By PayNow to your registered mobile number or NRIC/FIN
5️⃣ Slide to transfer once you’ve reviewed your transfer request
6️⃣ Your funds should be instantaneously transferred to your PayNow-linked bank account
Can I withdraw my funds into a different/someone else’s bank account?
You can only withdraw funds back to the bank account associated with your PayNow-linked mobile number or NRIC registered with your YouTrip account. If your mobile number has changed, do update it in the app before making a bank withdrawal.
Here’s how to update your mobile number on your YouTrip account.
Alternatively, you can choose to transfer money to another YouTrooper via YouTrip Send. But this amount will not be withdrawable.
Can I still transfer money back to my bank account without an existing PayNow account?
You’ll have to register for PayNow to facilitate bank withdrawals. Register with your preferred bank and link your PayNow mobile number and/or NRIC/FIN number. Find out more here.
Bank withdrawals made easy
Whether you’re topping up for the best rates all day, or withdrawing excess amounts after your trip, stay secure knowing you’ve got the best rates at your side. Why not share this with your friends and family who aren’t yet in the know?
As Singapore’s favourite multi-currency wallet, we aim to get those pesky fees out of the way and help you save on your travels. With the best FX rates, you will no longer have to deal with those long queues at money changers or those extra charges with your credit cards! So if you’re looking for a go-to travel card, sign up for your complimentary YouTrip card today with promo code <YTBLOG5> and get FREE S$5 in your account!
And while you’re at it, why not join the conversation with thousands of #YouTroopers in our very own Community Telegram Group @YouTripSquad? Get tips and tricks to everything YouTrip including exclusive invites to exciting events and experiences, & be part of the #YouTripSquad! 💜
Happy travels!