Is vPost’s shipping reliable? Here’s a full review of my vPost shipping with US and UK vpost addresses – including costs, speed, and value-added services!
Did I tell you how much I hate buying things online? Even though I give myself a time frame of when to expect my parcels’ arrival, I keep finding myself manically checking my email or phone for notifications. It’s AGONISING.
For this reason alone, I picked vPost as my freight forwarder of choice because they provide SMS updates. Other reasons like bill consolidation and price-to-service ratio were secondary to me)
I’ll be extremely frank – I’m sure that there are other freight forwarders like the ones I’ve listed in our best Best US Freight Forwarders and Best UK Freight Forwarders guides, but at the time of writing, only vPost offered SMS updates, or at least it was the only established freight forwarder that provided this service that I needed.
What Did I Buy & How Much Was It?
When I did the vPost step-by-step shipping guide, you may have recalled that I was looking for a monitor to set up my new gaming rig.
Here’s the problem. Not only was I in the market for a new monitor, my keyboard was due for a replacement as well. What used to be a well-functioning keyboard had dilapidated into a near-uselessness because the ‘Q’ and ‘W’ key would be stuck if I pressed on it a little too hard, and the reason I was pressing so hard on it is because it wouldn’t register the keypress!
Then I thought to myself – hey, I need a pair of headphones with a microphone so that I can communicate with my friends in-game. Why not get a new mouse too? Might as well right? I’m already spending so much money… what’s another US$50 (~S$70) right? Right?
|Razer Basilisk X HyperSpeed Mouse||Amazon US||US$49.99||~S$70|
|VELOCIFIRE Wireless Mechanical Keyboard||Amazon US||US$48.99||~S$69|
|SteelSeries Arctis 1 Wired Gaming Headset||Amazon US||US$49.99||~S$70|
|LG 24GL600F 144Hz Gaming Monitor||eBay UK||£149.99||~S$260|
Okay, so I wanted to buy myself a whole new setup, but! And this is a very big BUT! If I were to buy everything from Amazon US, the total would rack up to more than S$400. That means I have to pay 7% GST if it ships into Singapore. Erm… yeah about that.
Plus, if I were to buy the monitor from Amazon US, it would have costed me US$242 (~S$337.50), a far cry from the deal I found on eBay UK which is going for £149.99 (~S$260). It’s a no-brainer.
Pro tip: By doing this, I kept the total of all of my items from each country to under S$400, and also it pays to find a better deal elsewhere, especially when a freight forwarder like vPost services both countries.
How Long Did vPost’s Shipping Take?
|Date||My Gaming Peripherals Journey|
|28 May||Purchased on Amazon US and eBay UK|
|4 June||Arrival of Razer mouse and LG monitor at vPost US and UK warehouse respectively|
|9 June||Arrival of VELOCIFIRE keyboard and SteelSeries headset at vPost US warehouse|
|9 June||Payment made for US and UK shipments|
|10 June||vPost US shipped out my parcel|
|11 June||vPost UK shipped out my parcel|
|16 June||US parcel arrived at my doorstep|
|17 June||UK parcel arrived at my doorstep|
Like I said in the beninging, the thing I dislike most about buying things online is the wait, and I especially hate it when I’m supposed to accept that it’ll just show up on my doorstep according to the estimates provided by the freight forwarder. I want my updates!
Thankfully, as promised, vPost kept me in the loop throughout the process. I got both email and SMS notifications about my parcel whereabouts, which were numerous – a good thing for an anxious anticipator like me. This is a great value-added service.
The timeline above checks out to vPost’s advertised shipping duration. In my case, the US package took four working days, while the UK package took five working days.
A thing to note: when vPost ships out your package, they’ll label it according to the package number, not the order number. I had to dig through a couple of submenus on my Amazon and eBay page to find what the package number was. Also, if the package arrived at vPost’s warehouse as two packages, it will be shipped and charged as two packages.
I only got the option to repack the second package containing the keyboard and headphones but I chose not to, because I didn’t want to wait any longer. Yeah, I’m impatient!
How Much Was vPost’s Shipping?
|Razer Basilisk X HyperSpeed Mouse||0.6kg|
|VELOCIFIRE Wireless Mechanical Keyboard|
+ SteelSeries Arctis 1 Wired Gaming Headset
|LG 24GL600F 144Hz Gaming Monitor||5.1kg|
After applying S$20 off with vPost’s promo, my total came up to S$153.61.
There was also an option for vCare, an insurance coverage which I didn’t purchase. S$153.61 for shipping for a combined total of 11.7kg works out to be about ~S$13.15 per kg.
The price I paid was pretty decent for the services I got. However, I would’ve appreciated a photo-taking service included in the price, and you’ll see why…
How Did The Parcels Arrive At My House?
This monitor package is from the UK warehouse and it arrived at my house with the bottom left corner of the box dented and the top right corner of the box torn. I’m not sure which shipping provider caused this; it could be the Royal Mail Postal Service in the UK, vPost’s warehouse handlers, the airport cargo handlers at either the UK or Singapore, or the SingPost handlers.
It’s hard to tell who’s responsible because my package went through so many hands before arriving at my doorstep, and in such a case, photos would have been helpful.
The other items from the US warehouse arrived looking normal, so that’s a relief! I’m also happy to report that despite the box for the monitor looking damaged, it did its job in protecting the monitor inside because when I set it all up, it works beautifully!
Would I Recommend Using vPost?
In a heartbeat! While it may be pricier than some of its competitors, you get what you pay for. Timely updates for your packages through email and SMS, and their delivery is prompt. For my packages, it was even on the faster side of their advertised delivery times.
I would, however, argue that, for the price you pay, it surely isn’t too much to add a picture taking service for the packages to hold the shipping handlers accountable should there be damage to your package. Logistics is a machine with many cogs, and your package goes through a lot of hands before it reaches your home. Nonetheless, it was a pleasant experience shipping through vPost.
Before you start hopping onto my same journey, always remember to use your YouTrip card when you checkout on any overseas e-commerce platforms to utilise YouTrip’s Wholesale Exchange Rates for maximum savings!
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