YouTrip x Klook Birthday Giveaway
Terms and Conditions
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The ‘YouTrip x Klook Birthday Giveaway’ (“Campaign“) is run by You Technologies Group (Singapore) Pte Ltd (“YouTrip”) and is subject to these terms and conditions (“T&Cs“).
- Campaign Period
- The Campaign will run from 1 September to 30 September 2021 (“Campaign Period”).
- The selection of the Winner (as defined below) will be from 1 September to 30 September 2021 (“Selection Period“).
- The Winner of the Reward (as defined below) will be notified from 30 September 2021.
- Eligibility
- To qualify for eligibility, a “Participant” must fulfil the following conditions:
- Hold an existing YouTrip account.
- Make at least one successful purchase on Klook during Campaign Period using YouTrip card.
- Employees of YouTrip and its affiliates are not eligible for the redemption of the Rewards.
- For the avoidance of doubt, YouTrip reserves the right to at its sole discretion disqualify any person from participating in this Campaign.
- To qualify for eligibility, a “Participant” must fulfil the following conditions:
- Reward
- This Campaign consists of three (3) type of “Rewards“:
- The top 3 Participants who spend the most on Klook during the Campaign Period will be selected as the First Prize Winner, Second Prize Winner, and Third Prize Winner respectively.
- First Prize Winner
- Dusit Thani Laguna Staycation: One Night Stay in Deluxe Pool View Room with Breakfast at Greenhouse for Two
- Applicable for redemption for stay from Sunday to Thursday. Blackout dates apply. F&B components may be offered at alternative settings, and F&B offerings and menus may differ, depending on government restrictions
- Dusit Thani Laguna Staycation: One Night Stay in Deluxe Pool View Room with Breakfast at Greenhouse for Two
- Second Prize Winner
- Signature Zoo Tour:
- This redemption electronic voucher is sponsored by Wildlife Reserves Singapore (“WRS”).
- Voucher is valid from 1 SEPTEMBER 2021 TO 31 DECEMBER 2021 and no further extension is allowed.
- The voucher is for reservation purposes only, has no monetary value and cannot be resold in any form.
- Every voucher electronic code has been registered in WRS’s internal records; our record shall prevail in the event of a dispute.
- This voucher may only be redeemed once, may not be exchanged for cash, refunded, replaced if lost, regardless of whether it has been used and no change is given.
- Prize includes 1 x Adult admission ticket (open-date) only. Any additional admission ticket must be purchased online separately prior to the tour at Singapore Zoo.
- WRS reserves the right not to accept redemption vouchers that have or appear to have been forged, damaged, defaced or otherwise tampered with.
- Each tour is up to 5 persons, subject to the latest government advisory on group sizes gathering on the visit date.
- At least one (1) week advance booking of Signature Tour; Tour is subject to availability.
- To redeem, please email Experience Reservationsxp.res@mandai.com with a valid voucher image, indicate your visit date and preferred tour time. Our executive will respond to your email within 2 working days. Alternatively, we are contactable at (65) 6360 8560 between Mondays and Fridays during office hours 8:30am to 6:00pm (Singapore Time); closed on Saturdays, Sundays and Public Holidays.
- Once your reservation is confirmed, no amendment can be accepted. Any amendment or cancellation will be considered void and invalid.
- WRS shall not be responsible for any consequence including but not limited to any injury, claim, loss, damage, cost, or expense suffered arising from or in connection with the sponsorship and partner.
- Wildlife Reserves Singapore reserves the right to amend the terms and conditions without prior notice.
- Signature Zoo Tour:
- Third Prize Winner
- One pair of Madame Tussauds 5-in-1 Bundle Tickets
- Ticket is valid until 30 November 2021.
- Please present a printed or mobile version of the ticket to gain entry into the attraction.
- Attraction opening hours may be altered on selected dates. Please check the official website for updates before your visit.
- If your ticket includes a bundle experience (retail or VR Experience), please proceed to the Admissions prior to your experience to collect your redemption voucher.
- Ticket prices exclude entry charges to Sentosa Island. Entry fees must be paid to Sentosa directly at the island gantry on day of visit.
- No refund, exchange or cancellation of tickets issued-Dated tickets must be used on the date specified.-All prices quoted include GST
- All persons entering the Attraction must pay for admission or hold a valid ticket.
- All persons under 3 years of age may enter the Attractions free of charge.
- All tickets are not for resale and will become automatically void on any transfer for value.
- No child or children under the age of 12 will be admitted to an Attraction unless they are accompanied by an adult aged 18 years or over and such child or children whilst on site must remain under the control or supervision of an adult at all times.
- All persons entering the Attraction must have their masks on at all times.
- All persons must practice safe distancing of a minimum of 1 metre in the attraction.-Upon arrival, guests will need to fill in their contact details via Safe Entry before entering the Attraction.
- The attraction has the right to deny entry for guests showing symptoms of COVID-19.
- One pair of Madame Tussauds 5-in-1 Bundle Tickets
- YouTrip has the right to determine all eligible Participants and Winners.
- This Campaign consists of three (3) type of “Rewards“:
- No Fraud or Violation of Terms
- YouTrip reserves the right to reject or clawback the Rewards granted or to be granted to an Eligible Awardee in the case of any fraudulent, dishonest and inappropriate conduct, as determined in the sole discretion of YouTrip. Such activities include but are not limited to the following: the provision of any false details; the provision of any third party’s information without consent; and any other fraudulent or malicious actions.
- No Refunds and Rights to Clawback
- Rewards granted under this Campaign are strictly non-refundable under all circumstances (including but not limited to any closure, suspension, loss or expiry of an Eligible Awardee’s YouTrip account). For the avoidance of doubt, an Eligible Awardee shall not be entitled to any compensation, refund or alternative prize due to a failure to claim or use the Rewards.
- YouTrip reserves the right to deduct the relevant Rewards from the account balance of an Eligible Awardee which were granted due to any fraudulent, dishonest and inappropriate conduct by an Eligible Awardee as described in clause 5 above.
- Change of Terms and Termination
- YouTrip may, at its sole discretion, revise any of these T&Cs or terminate this Campaign at any time without prior notification.
- Acceptance of Terms
- By participating in this Campaign, the Participant shall be deemed to have read, understood and agreed to these T&Cs. The Participant shall also be deemed to have:
- Agreed to receive communications by YouTrip via email, phone, SMS, app notifications in accordance with our Privacy Policy as disclosed in www.you.co.
- Agreed and accepted the General Terms and Conditions of YouTrip as disclosed in www.you.co.
- By participating in this Campaign, the Participant shall be deemed to have read, understood and agreed to these T&Cs. The Participant shall also be deemed to have:
- Governing Law
- These T&Cs shall be governed and construed in accordance with the laws of Singapore and the parties submit to the non-exclusive jurisdiction of the courts of Singapore.