100 Flights To Japan Giveaway
(10 Oct - 8 Dec 2024)

Terms and Conditions

The 100 Flights To Japan Giveaway (“Promotion“) is run by You Technologies Group (Singapore) Pte Ltd (“Company”) which operates the YouTrip mobile wallet account services and payment cards (individually and collectively, “YouTrip”) and is subject to these terms and conditions (“T&Cs“).

  1. Promotion Period
    1. The Promotion will run from 10 October 2024 to 8 December 2024 (“Promotion Period”).
    2. The announcement of the recipients of the Reward (as defined below) will be made by 23 December 2024 (“Announcement Date”).
    3. The award of the Reward (as defined below) will be made by 5 January 2025.
  2. Eligibility
    1. To participate in the Promotion, a person must fulfil the following conditions (“Participant”):
      1. A non-YouTrip account holder must successfully sign up for YouTrip with promo code <FLY100> during the Promotion Period.
      2. An existing YouTrip user must make a minimum spend of S$500 with YouTrip during the Promotion Period.
    2. Employees of the Company and its affiliates are not eligible to receive any Reward (as defined below).
    3. The Company shall have the sole discretion to disqualify any person from participating in this Promotion.
  3. Reward
    1. The total number of rewards available for distribution are as follows:
      1. 50 pairs of return flight tickets to Tokyo, Japan (each pair a “Reward”) which shall be distributed as follows:
        1. Reward each will be given to 47 Participants. These Participants will be randomly selected by the Company.
        2. Reward each will be given to 3 Participants participating in the Social Media Competition (details of which are set out below).
      2. Each person given a Reward shall be an “Awardee”.
      3. The Company shall have sole discretion to determine the airline of the Reward and other redemption details.
      4. All Rewards shall be redeemed through the Company’s appointed travel partner. The Company will inform the Awardee of the contact details of its appointed travel partner and any other details of the Reward, such as permissible travel dates. It is the responsibility of the Awardee to contact the travel partner to redeem their Reward and conclude the booking within the redemption period. The Awardee shall abide by all applicable restrictions on the Reward, including any travel blackout dates.
      5. The total value of the Reward (i.e. each pair of flight tickets) shall be capped at S$2,000 (inclusive of applicable charges, fees, and taxes). For clarity, the Awardee shall be bear all costs incurred above the value of the Reward (i.e. S$2,000). The Company will directly inform the Awardees of the redemption period and travel blackout dates (if any) of the Rewards after the Announcement Date.
  4. Social Media Competition
    1. Participants may additionally participate in a social media competition (“Social Media Competition”). To take part, Participants are required to follow the participation instructions set out in the post pinned on the @YouTripSG Instagram account that relates to the Promotion.
    2. The Company shall select 3 Participants participating in this Social Media Competition to receive a Reward each. The Company shall have the sole right and discretion to determine the Awardees of the Social Media Competition.
  5. Receiving The Reward(s)
    1. All Rewards are non-withdrawable, non-transferable, non-refundable and non-exchangeable for cash, credit, goods or benefits-in-kind, unless otherwise stated.
    2. To receive their Reward, Awardees must consent to the Company’s collection and use of their personal data for the purposes of identity verification.
    3. The Company will publicise the results of the Promotion on its social media channels.
    4. The Company will notify Awardees via email with details on Reward redemption. The Awardees are responsible  for checking their emails for such details.
    5. Any Awardee who fails to respond to the Company’s email on Reward redemption by the deadline stipulated in the email shall be deemed to have forfeited and irrevocably waived all rights to the Reward.
    6. All Awardees whose Rewards have been unclaimed, unredeemed or forfeited shall not be entitled to any payment or compensation, regardless of whether the Awardee has been notified of their failure to claim or redeem, or the forfeiture, of the Reward. The Company shall have sole discretion to determine how all unclaimed, unredeemed and forfeited Rewards shall be handled.
    7. The Company shall not be liable to compensate any Awardee if they are unable to redeem or otherwise utilise the Reward for reasons not within the Company’s control, including the Awardee’s inability or failure to find or secure a booking on their desired travel date via the Company’s appointed travel partner. 
  6. Other
    1. The Company reserves the right to clawback or decline to award any Reward to an Awardee should there be fraudulent, dishonest or inappropriate conduct (as the Company may determine in its sole discretion) involved in such award.
    2. Such conduct includes but is not limited to the following: the provision of any false details; the provision of any third party’s information without consent; and any other fraudulent or malicious actions. The Company’s decision on all matters relating to the Promotion and Rewards shall be final, conclusive and binding. 
    3. Participants should only click on the registration link(s) from YouTrip’s App push notification or directly from YouTrip’s website.
    4. The Company and its representatives will never ask users to provide one-time passwords or their 16-digit YouTrip card number in full. If the Company or its representative(s) need to verify a user’s identity, it/they will ask for the Y-number on a user’s YouTrip card instead. The Y-number is used for identification purposes only and cannot be used for payments or top-ups.
    5. By participating in this Promotion, the Participant is deemed to have read, understood and agreed to these terms. The Participant shall also be deemed to have:
      1. agreed to receive communications from the Company via email, phone, SMS, app notifications in accordance with the Company’s Privacy Policy as published in www.you.co.
      2. agreed and accepted the General Terms and Conditions of YouTrip published on www.you.co.
    6. This Promotion is not affiliated with or endorsed by Instagram in any manner.
    7. These terms and conditions shall be governed and construed in accordance with the laws of Singapore and the parties submit to the non-exclusive jurisdiction of the courts of Singapore.