Social Contests and Campaigns

Except as otherwise stated, social contests and campaigns (each a “Campaign”) run by You Technologies Group (Singapore) Pte Ltd (“YouTrip”) are subject to these terms and conditions (“T&Cs”).

1. Campaign Period
   1. Each Campaign period (“Campaign Period“) will be indicated on the respective Campaign’s social post.
   2. The selection period for winning Participants (as defined below) (“Winner“) will be based on the date and time (“Selection Period“) stated on the respective Campaign’s social post. Winners will be notified by the email and/or the mobile number registered to their YouTrip account within three (3) to five (5) working days after the Campaign Period.
2. Eligibility
   1. To qualify for eligibility, an individual (“Participant”) must fulfil the following conditions:
      1. A YouTrip user who is also a Singapore citizen, permanent resident, or legal resident (holding a valid work or student visa).
      2. Employees of YouTrip and its affiliates are not eligible for the redemption of Prizes (as defined below) for any Campaign. For the avoidance of doubt, YouTrip reserves the right to at its sole discretion disqualify any individual from participating in any Campaign.
   2. In addition to clause 2.1 above, a Participant must successfully complete all Campaign submission requirements stated on the respective social post within the respective Campaign Period.
3. Prizes
   1. The number of Winner(s) and Campaign’s prize(s) (“Prize“) is determined and stated on each respective Campaign’s social post.
   2. Selection of the Winner will be based on each Campaign’s respective submission requirements (which may be either criteria set out in clauses 3.2.1 and 3.2.2 below):
      
      1. Selection by Merit: Winners will be selected based on the quality of eligible submissions during the Selection Period.
   3. For the avoidance of doubt, YouTrip  shall not be liable for a Winner’s failure or inability to collect a Prize whether due to a Winner not receiving communications sent to the contact information provided or otherwise. To collect a Prize, Winners must respond to YouTrip within forty-eight (48) hours of initial contact for verification. Each Prize will be distributed to the respective Winners within thirty (30) days after successful verification.
4. No Fraud or Violation of Terms
   1. YouTrip reserves the right to reject or clawback any Prize granted or to be granted to a Winner in the case of any fraudulent, dishonest and inappropriate conduct, as determined in the sole discretion of YouTrip. Such activities include but  are not limited to the following: the provision of any false details; the provision of any third party’s information without consent; and any other fraudulent or malicious actions.
5. No Refunds and Rights to Clawback
   1. Prizes granted under a Campaign are strictly non-refundable under all circumstances (including but not limited to any closure, suspension, loss or expiry of the Winner’s YouTrip account). For the avoidance of doubt, a Winner shall not be entitled to any compensation, refund or alternative prize due to a failure to claim a Prize.
   2. YouTrip reserves the right to either seek reimbursement from a Winner or (where the Prize is in the form of credits) deduct the relevant amount from the account balance of the Winner which were granted due to any fraudulent, dishonest and inappropriate conduct by the Winner as described in clause 4 above.
6. Change of Terms and Termination
   1. YouTrip may, at its sole discretion, revise any of these T&Cs or terminate a Campaign at any time without prior notification.
7. Acceptance of Terms
   1. By participating in a Campaign, the Participant shall be deemed to have read, understood and agreed to these T&Cs. The Participant shall also be deemed to have:
      1. Agreed to receive communications by YouTrip via email, phone, SMS, app notifications in accordance with our Privacy Policy as disclosed in www.you.co.
      2. Agreed and accepted the General Terms and Conditions of YouTrip as disclosed in www.you.co.
8. Governing Law
   1. These T&Cs shall be governed and construed in accordance with the laws of Singapore and the parties submit to the non-exclusive jurisdiction of the courts of Singapore.