{"id":42395,"date":"2022-09-26T17:29:00","date_gmt":"2022-09-26T09:29:00","guid":{"rendered":"https:\/\/www.you.co\/sg\/?p=42395"},"modified":"2023-12-21T16:20:09","modified_gmt":"2023-12-21T08:20:09","slug":"how-youtrip-keeps-your-data-safe","status":"publish","type":"post","link":"https:\/\/www.you.co\/sg\/blog\/how-youtrip-keeps-your-data-safe\/","title":{"rendered":"How YouTrip Keeps Your Data Safe"},"content":{"rendered":"\n

With the recent leaks and breaches in consumer data, we\u2019re taking this opportunity to reassure our fellow YouTroopers. Here\u2019s a look into how we keep your data safe and what you can do to stay vigillant! <\/strong><\/h2>\n\n\n\n
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We\u2019re sure you\u2019ve heard the recent news of how 20,000 Starbucks customers\u2019 data were leaked and sold online<\/a> for $3,5000. Or how Indonesia is currently hunting for Bjorka<\/a> \u2014 a hacker selling 1.3 Billion SIM card users\u2019 data. And if that <\/em>wasn\u2019t bad enough news, Revolut just reported a data breach<\/a> in September 2022 where over 50,000 customers\u2019 information was exposed after a third party gained access to its database. Even Morgan Stanely<\/a> is facing a $35 Million fine after hard drives with 15 million customers\u2019 personal data show up on an Internet auction.<\/p>\n\n\n\n

In times like these, it\u2019s good to remain aware of what you can do to keep your data safe and we\u2019re here to help you with that. Read on for more information on how YouTrip keeps your data safe!<\/p>\n\n\n\n

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1. We’re Compliant With Laws And Regulations<\/strong><\/h2>\n\n\n\n
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Image Credits: CSO Online<\/em><\/p>\n\n\n\n

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We\u2019re Payment Card Industry Data Security Standard <\/strong>(PCI DSS)<\/strong><\/a> certified! This means that we\u2019re compliant with security standards that were formed by the 5 payment card leaders (Visa, MasterCard, Discover Financial Services, JCB International, and American Express), to ensure that our customer\u2019s card data and their transactions are safeguarded against data theft and fraud. We do this through installing multiple layers of firewalls, encrypting data in storage and in transmission, utilising anti-virus software, safeguarding our networks and applications, and conducting regular security testing and annual audits. <\/p>\n\n\n\n

In addition, we hold the Major payment institutions (MPI) license in Singapore, which according to MAS means our entity is \u201clicensed and regulated under the Singapore Payment Services Act (“PS Act”)<\/a> to provide payment services without being subjected to the specified thresholds\u201d. Passed by the Parliament in 2019, the PS Act is a forward-looking framework for the regulation of payment systems, payment service providers, and FinTech just like us in Singapore. It provides regulatory certainty and consumer safeguarding while encouraging innovation and growth. Not forgetting to mention that we\u2019re also compliant with local Monetary Authority of Singapore (MAS) laws and regulations.<\/strong> <\/p>\n\n\n\n

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2. We Conduct Regular Security Tests And Assessments<\/strong><\/h2>\n\n\n\n
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Image Credits: Unsplash<\/em><\/p>\n\n\n\n

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Here at YouTrip, we have an internal Risk Management Program, curated in accordance with industry laws & regulations, industry standards, and the industry\u2019s best practices. This Risk Management Program is used to assess and test all our systems internally, on a continuous ongoing basis to ensure we maintain the best possible security controls for our systems and your data, ensuring we stay compliant with all<\/em> regulations. To top that, we test, assess, and update our systems and networks regularly with approved external vendors and tools too. This further helps ensure we can identify any security risks and potential vulnerabilities, so as to rectify them immediately. <\/p>\n\n\n\n

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3. Encrypted Data, Availability, & Strict Access Control<\/strong><\/h2>\n\n\n\n
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Image Credits: Kaspersky<\/em><\/em><\/p>\n\n\n\n

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Data is kept encrypted at all times in our data centre as well as in transit \u2014 data when being transmitted between the user\u2019s mobile app or website and our data centre. All your data in the data centres are protected using best-in-class, industry-standard, and the latest encryption technologies such as Advanced Encryption Standard (AES) and RSA. Through multiple layers of encryption technologies such as Transport Layer Security, Encrypted Token Access System, and SSL certificates, your data is protected against unauthorised access during transmission as well. <\/p>\n\n\n\n

To top it all off, our cloud infrastructure is duplicated across multiple data centres to ensure continuous availability and accessibility. We ensure to have multiple servers with enough bandwidth to handle all your requests, without any delays and\/or interruptions to service.<\/p>\n\n\n\n

In layman\u2019s terms, hackers won\u2019t be able to simply access and extract customer data from our systems. Additionally, as a company, we maintain close and strict control over who is able to access what information and resources within the organization.<\/p>\n\n\n\n

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4. <\/strong>3D Secure Authorisation <\/strong><\/h2>\n\n\n\n
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YouTrip and YouBiz cards have a 3D Secure (3DS)<\/a> authentication feature enabled that helps protect your online transactions. With 3DS in place, merchants (if they have enrolled in 3DS) will prompt you to authorise your transaction during the checkout process of an online transaction. YouTroopers will then have to authorise their payment using either the YouTrip app by sliding the confirmation button, tapping the \u2018Reject\u2019 button, or entering the SMS OTP. This helps you determine whether an online payment is being made with your authority.<\/p>\n\n\n\n

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5. <\/strong>Secure Destruction And Deletion Of Your Data<\/strong><\/h2>\n\n\n\n
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Image Credits: Tek Deeps<\/em><\/em><\/em><\/p>\n\n\n\n

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Following the end of the life of any hardware, here at YouTrip we securely delete all data and follow secure disposal procedures. Any physical, magnetic, or electronic medium containing your data is properly shredded, destructed, wiped, or degaussed to stay safe from data retrieval and data theft.<\/p>\n\n\n\n

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6. <\/strong>What Can You Do To Further Protect Your Data?<\/strong><\/h2>\n\n\n\n
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Image Credits: Unsplash<\/em><\/em><\/em><\/em><\/p>\n\n\n\n

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Beware of any scams ongoing! Scammers may attempt to contact you via SMS, email, phone calls, etc. They’ll promise you “huge rewards” or tell you a serious problem has occurred and needs to be solved “immediately” to instill panic and chaos. Some scammers will even request confidential information such as your ID number, full 16-digit card number, CVV number, ATM PIN, or OTP.<\/p>\n\n\n\n

It\u2019s always good to stay vigilant. If you spot a scam SMS\/email\/call, any entity conveying wrong or suspicious information, any dubious MMS\/email attachments, or any explicit urgency implied, do stop and think twice! Don\u2019t click on any suspicious links in SMSes and double-check any links or attachments sent to you, even in emails! And lastly, keep a record of when you receive any abusive or offensive messages, and report them to us and the police, especially if you incur any monetary loss.<\/p>\n\n\n\n

f you notice anything unusual on your YouTrip account, drop us an email at fraud-reporting@you.co<\/a> or call us at our 24\/7 hotline (+65 6904 9334) and we’ll be here to sort things out for you.<\/p>\n\n\n\n

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New To YouTrip? <\/strong><\/h2>\n\n\n\n
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Now that you\u2019re an expert on data security, you\u2019re all set to shop online or travel the globe! While you\u2019re at it, why not share this info with friends and family who aren\u2019t yet in the know?<\/p>\n\n\n\n

For those who don\u2019t know, YouTrip is completely free! There are no minimum income requirements, account fall-below fees or annual card membership fees. All you\u2019ll need to do is to download YouTrip<\/a> to register, wait to get verified and you\u2019ll receive your spanking new YouTrip card in the mail within the next two to three weeks! <\/p>\n\n\n\n

Sign up now and be sure to check out our YouTrip Perks<\/a> page for exclusive offers and promotions too! For more great tips and articles like this, join our Telegram(@YouTripSG)<\/a> and subscribe to our free weekly newsletter here<\/a> or down below! <\/p>\n\n\n\n

And while you’re at it, why not join the conversation with thousands of #YouTroopers in our very own Community Telegram Group @YouTripSquad<\/a>? Get tips and tricks to everything YouTrip including exclusive invites to exciting events and experiences, & be part of the #YouTripSquad! \ud83d\udc9c<\/p>\n\n\n\n

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Related Articles:<\/strong><\/p>\n\n\n\n

Ask YouTrip: South Korean Won, Fraudulent Transactions & More | July 2022<\/strong><\/a><\/p>\n\n\n\n

Ask YouTrip: Expiring Cards, ATM Withdrawals, & More | August 2022<\/strong><\/a><\/p>\n\n\n\n

Fake Foreign Currencies & How to Avoid Them<\/a><\/strong><\/p>\n\n\n\n

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Keeping your data secure. <\/p>\n","protected":false},"author":75,"featured_media":42397,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[622,8119,13],"tags":[39477,39479,39438,39478,39400],"class_list":["post-42395","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-product-community","category-guides-tips","category-product","tag-data","tag-data-protection","tag-faq","tag-security","tag-youtrip-card"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.you.co\/sg\/wp-json\/wp\/v2\/posts\/42395","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.you.co\/sg\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.you.co\/sg\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.you.co\/sg\/wp-json\/wp\/v2\/users\/75"}],"replies":[{"embeddable":true,"href":"https:\/\/www.you.co\/sg\/wp-json\/wp\/v2\/comments?post=42395"}],"version-history":[{"count":0,"href":"https:\/\/www.you.co\/sg\/wp-json\/wp\/v2\/posts\/42395\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.you.co\/sg\/wp-json\/wp\/v2\/media\/42397"}],"wp:attachment":[{"href":"https:\/\/www.you.co\/sg\/wp-json\/wp\/v2\/media?parent=42395"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.you.co\/sg\/wp-json\/wp\/v2\/categories?post=42395"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.you.co\/sg\/wp-json\/wp\/v2\/tags?post=42395"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}