{"id":41475,"date":"2022-08-26T15:02:00","date_gmt":"2022-08-26T07:02:00","guid":{"rendered":"https:\/\/www.you.co\/sg\/?p=41475"},"modified":"2025-12-08T14:49:10","modified_gmt":"2025-12-08T06:49:10","slug":"ask-youtrip-faq-aug","status":"publish","type":"post","link":"https:\/\/www.you.co\/sg\/blog\/ask-youtrip-faq-aug\/","title":{"rendered":"Ask YouTrip: Expiring Cards, ATM Withdrawals, &amp; More | August 2022"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\"><strong><strong>Have any questions about your YouTrip card? Well, we\u2019ve got the answers. Here\u2019s an FAQ where we answer your burning questions this August to help you through your next vacation.<\/strong><\/strong><\/h2>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">You probably know <a href=\"https:\/\/www.you.co\/sg\/blog\/everything-you-need-to-know-about-youtrip\/\">what we\u2019re all about<\/a> by now. As your go-to multi-currency mobile wallet with amazing wholesale exchange rates, we\u2019re all about helping you save on all those pesky bank and transaction fees. But we also understand how these things can get a little confusing. So we\u2019re here to answer the most-asked questions and help you out! Make sure to bookmark this page for future references! Without further ado, let\u2019s get into it!&nbsp;<\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Q: <strong>My card will be expiring in October. How do I get a new card?<\/strong><\/strong><\/h2>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image size-full\"><img fetchpriority=\"high\" decoding=\"async\" width=\"900\" height=\"471\" src=\"https:\/\/www.you.co\/sg\/wp-content\/uploads\/sites\/2\/2022\/08\/card-pics-3-1.png\" alt=\"Ask YouTrip: Expiring Cards, ATM Withdrawals &amp; More | August 2022\" class=\"wp-image-41479\" srcset=\"https:\/\/www.you.co\/sg\/wp-content\/uploads\/sites\/2\/2022\/08\/card-pics-3-1.png 900w, https:\/\/www.you.co\/sg\/wp-content\/uploads\/sites\/2\/2022\/08\/card-pics-3-1-300x157.png 300w, https:\/\/www.you.co\/sg\/wp-content\/uploads\/sites\/2\/2022\/08\/card-pics-3-1-768x402.png 768w, https:\/\/www.you.co\/sg\/wp-content\/uploads\/sites\/2\/2022\/08\/card-pics-3-1-600x314.png 600w\" sizes=\"(max-width: 900px) 100vw, 900px\" \/><\/figure>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">Worried about your card expiring? Don\u2019t fret! When your card is about to expire, you\u2019ll be notified as early as 40 days ahead of time via a renewal banner. This banner will appear in the home section of your app. Simply click the banner, follow the instructions given, and you\u2019re on your way to renewing your card!<\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Q: If I use an ATM overseas for withdrawal, is the pin the same 4 digits we use to log in to the app?<\/strong><\/h2>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"888\" height=\"420\" src=\"https:\/\/www.you.co\/sg\/wp-content\/uploads\/sites\/2\/2022\/08\/illus_gerneral_othercurrencies.png\" alt=\"Ask YouTrip: Expiring Cards, ATM Withdrawals &amp; More | August 2022\" class=\"wp-image-41481\" srcset=\"https:\/\/www.you.co\/sg\/wp-content\/uploads\/sites\/2\/2022\/08\/illus_gerneral_othercurrencies.png 888w, https:\/\/www.you.co\/sg\/wp-content\/uploads\/sites\/2\/2022\/08\/illus_gerneral_othercurrencies-300x142.png 300w, https:\/\/www.you.co\/sg\/wp-content\/uploads\/sites\/2\/2022\/08\/illus_gerneral_othercurrencies-768x363.png 768w, https:\/\/www.you.co\/sg\/wp-content\/uploads\/sites\/2\/2022\/08\/illus_gerneral_othercurrencies-600x284.png 600w\" sizes=\"(max-width: 888px) 100vw, 888px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Nope. From 28 June 2024, your 4-digit App Passcode has been updated to 6 digits. However, your <strong>ATM &amp; Card PIN will remain the same 4-digits<\/strong>!\u00a0<\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Q: <strong>Is there any chance that more currencies will be added to the wallet for exchange beforehand?<\/strong><\/strong><\/h2>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"936\" height=\"423\" src=\"https:\/\/www.you.co\/sg\/wp-content\/uploads\/sites\/2\/2022\/08\/illus_gerneral_othercurrencies-2.png\" alt=\"Ask YouTrip: Expiring Cards, ATM Withdrawals &amp; More | August 2022\" class=\"wp-image-41484\" srcset=\"https:\/\/www.you.co\/sg\/wp-content\/uploads\/sites\/2\/2022\/08\/illus_gerneral_othercurrencies-2.png 936w, https:\/\/www.you.co\/sg\/wp-content\/uploads\/sites\/2\/2022\/08\/illus_gerneral_othercurrencies-2-300x136.png 300w, https:\/\/www.you.co\/sg\/wp-content\/uploads\/sites\/2\/2022\/08\/illus_gerneral_othercurrencies-2-768x347.png 768w, https:\/\/www.you.co\/sg\/wp-content\/uploads\/sites\/2\/2022\/08\/illus_gerneral_othercurrencies-2-600x271.png 600w\" sizes=\"(max-width: 936px) 100vw, 936px\" \/><\/figure>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">We are constantly looking for ways to improve our app and are always taking notes on user feedback (like yours!) for future feature product improvements. In the meantime, you can continue to enjoy purchases using 150 currencies worldwide \u2013\u2014 with no additional fees!<\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>New To YouTrip?&nbsp;<\/strong><\/h2>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"900\" height=\"471\" src=\"https:\/\/www.you.co\/sg\/wp-content\/uploads\/sites\/2\/2023\/03\/card-pics-5.png\" alt=\"\" class=\"wp-image-49450\" srcset=\"https:\/\/www.you.co\/sg\/wp-content\/uploads\/sites\/2\/2023\/03\/card-pics-5.png 900w, https:\/\/www.you.co\/sg\/wp-content\/uploads\/sites\/2\/2023\/03\/card-pics-5-300x157.png 300w, https:\/\/www.you.co\/sg\/wp-content\/uploads\/sites\/2\/2023\/03\/card-pics-5-768x402.png 768w, https:\/\/www.you.co\/sg\/wp-content\/uploads\/sites\/2\/2023\/03\/card-pics-5-600x314.png 600w\" sizes=\"(max-width: 900px) 100vw, 900px\" \/><\/figure>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">Now that you\u2019re an expert on all things YouTrip, you\u2019re all set to shop online or travel the globe! While you\u2019re at it, why not share this info with friends and family who aren\u2019t yet in the know?<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For those who don\u2019t know, YouTrip is completely free! There are no minimum income requirements, account fall-below fees or annual card membership fees. All you\u2019ll need to do is to <a href=\"https:\/\/go.onelink.me\/suQ5\/7cbe0ffd\">download YouTrip<\/a> to register, wait to get verified and you\u2019ll receive your spanking new YouTrip card in the mail within the next two to three weeks!&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Don&#8217;t forget to check out our <a href=\"https:\/\/www.you.co\/sg\/youtrip-perks\/\">YouTrip Perks<\/a> page for exclusive offers and promotions too! For more great tips and articles like this, join our <a href=\"https:\/\/t.me\/youtripsquad\">Telegram(@YouTripSG)<\/a> and <a href=\"https:\/\/go.you.co\/blog-newsletter\">subscribe to our free weekly newsletter here<\/a> or down below! <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">And while you&#8217;re at it, why not join the conversation with thousands of #YouTroopers in our very own Community Telegram Group <a href=\"https:\/\/t.me\/youtripsquad\">@YouTripSquad<\/a>? Get tips and tricks to everything YouTrip including exclusive invites to exciting events and experiences, &amp; be part of the #YouTripSquad! \ud83d\udc9c<\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Related Articles:<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong><a href=\"https:\/\/www.you.co\/sg\/blog\/ask-youtrip-faq\/\">Ask YouTrip: South Korean Won, Fraudulent Transactions &amp; More | July 2022<\/a><br><a href=\"https:\/\/www.you.co\/sg\/blog\/best-multi-currency-cards-singapore\/\">Best Multi-Currency Cards In Singapore (2025): A Full Comparison Guide<\/a><\/strong><br><strong><a href=\"https:\/\/www.you.co\/en-SG\/blog\/fake-foreign-currencies-and-how-to-avoid-them\/\" target=\"_blank\" rel=\"noreferrer noopener\">Fake Foreign Currencies &amp; How to Avoid Them<\/a><\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image\"><a href=\"https:\/\/youtrip.onelink.me\/HnkC\/49ead0da\" target=\"_blank\" rel=\"noreferrer noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"728\" height=\"90\" src=\"https:\/\/www.you.co\/en-SG\/wp-content\/uploads\/sites\/2\/2018\/12\/3_728-x-90.jpg\" alt=\"\" class=\"wp-image-1176\" srcset=\"https:\/\/www.you.co\/sg\/wp-content\/uploads\/sites\/2\/2018\/12\/3_728-x-90.jpg 728w, https:\/\/www.you.co\/sg\/wp-content\/uploads\/sites\/2\/2018\/12\/3_728-x-90-300x37.jpg 300w\" sizes=\"(max-width: 728px) 100vw, 728px\" \/><\/a><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"728\" height=\"90\" src=\"https:\/\/www.you.co\/sg\/wp-content\/uploads\/sites\/2\/2022\/11\/YB-Footer-1-24.png\" alt=\"\" class=\"wp-image-44722\" srcset=\"https:\/\/www.you.co\/sg\/wp-content\/uploads\/sites\/2\/2022\/11\/YB-Footer-1-24.png 728w, https:\/\/www.you.co\/sg\/wp-content\/uploads\/sites\/2\/2022\/11\/YB-Footer-1-24-300x37.png 300w, https:\/\/www.you.co\/sg\/wp-content\/uploads\/sites\/2\/2022\/11\/YB-Footer-1-24-600x74.png 600w\" sizes=\"(max-width: 728px) 100vw, 728px\" \/><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>You asked so we answered!<\/p>\n","protected":false},"author":6,"featured_media":41487,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[622,8119,13],"tags":[39438,39129,39159,39400],"class_list":["post-41475","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-product-community","category-guides-tips","category-product","tag-faq","tag-travel","tag-vtl","tag-youtrip-card"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.you.co\/sg\/wp-json\/wp\/v2\/posts\/41475","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.you.co\/sg\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.you.co\/sg\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.you.co\/sg\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/www.you.co\/sg\/wp-json\/wp\/v2\/comments?post=41475"}],"version-history":[{"count":0,"href":"https:\/\/www.you.co\/sg\/wp-json\/wp\/v2\/posts\/41475\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.you.co\/sg\/wp-json\/wp\/v2\/media\/41487"}],"wp:attachment":[{"href":"https:\/\/www.you.co\/sg\/wp-json\/wp\/v2\/media?parent=41475"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.you.co\/sg\/wp-json\/wp\/v2\/categories?post=41475"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.you.co\/sg\/wp-json\/wp\/v2\/tags?post=41475"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}