{"id":13118,"date":"2020-04-10T14:40:26","date_gmt":"2020-04-10T06:40:26","guid":{"rendered":"https:\/\/www.you.co\/sg\/?p=13118"},"modified":"2020-04-10T16:53:45","modified_gmt":"2020-04-10T08:53:45","slug":"airlines-flight-refund-cancellations-coronavirus-covid19","status":"publish","type":"post","link":"https:\/\/www.you.co\/sg\/blog\/airlines-flight-refund-cancellations-coronavirus-covid19\/","title":{"rendered":"Do Airlines Refund Flight Cancellations for Coronavirus COVID-19?"},"content":{"rendered":"\n

The novel coronavirus (COVID-19) has got us worried about our travel plans \u2013 can we even get refunds from flight cancellations? We dig deeper to find out!<\/strong><\/h2>\n\n\n\n
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With the novel coronavirus (COVID-19) outbreak, many of our travel plans have been put to a halt. For those who have already booked our flights, we have two choices \u2013 continue or cancel<\/strong> \u2013 and most of us would pick the latter for the safety of our health.<\/p>\n\n\n\n

COVID-19 Novel Coronavirus Cancellation & Refunds Guide:
#1: Does Travel Insurance Cover Novel Coronavirus COVID-19?<\/span><\/a>
#2: Do Airlines Refund Flight Cancellations for Coronavirus COVID-19?
#3: COVID-19 Hotel Refunds & Cancellations Guide<\/span><\/a><\/strong><\/p>\n\n\n\n

If your reality was to travel during this period, you have two choices \u2013 continue or cancel<\/strong> \u2013 both of which are at the mercy of your travel insurance providers to approve or reject.<\/p>\n\n\n\n

Thankfully, unlike travel insurance, airlines are relatively straightforward when it comes to flight cancellations. Some airlines might not even give you the choice though, especially when a number of flights to Wuhan, Hubei Province, and even Mainland China have already been suspended.<\/p>\n\n\n\n

Also, if you have travel insurance, find out if your travel insurance covers trip cancellation due to the novel coronavirus (COVID-19)<\/span><\/a>. This is because most travel insurance would require you to get a cancellation refund from your airline first, before claiming trip cancellation from them. <\/p>\n\n\n\n

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Will My Airline Refund Me for Flight Cancellations Due to the Novel Coronavirus (COVID-19) Epidemic?<\/strong><\/h2>\n\n\n\n
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\ud83c\udde8\ud83c\uddf3 Flight to Wuhan and\/or Mainland China<\/strong>
Yes, you can cancel your flight and get a refund from the airline.<\/p>\n\n\n\n

\ud83c\udf0e Flight to rest of the world<\/strong>
If you’ve travelled to Wuhan, Mainland China, Iran, South Korea or Northern Italy in the last 14 days (subject to change by the respective immigration authorities), certain countries have imposed immigration restrictions and you’re not allowed to transit and\/or enter. Only in this case you’re qualified for flight cancellation and refund.<\/strong><\/p>\n\n\n\n

<\/div>\n\n\n\n
Airline<\/strong><\/td>To Wuhan & Mainland China<\/strong><\/td>To Rest of the World*<\/strong>
<\/td><\/tr>
AirAsia<\/span><\/a><\/td>\u2705 Yes
(Booked before 23 Mar)<\/em>
Rebooking or travel voucher refund only\ufeff<\/em>
<\/td>		\u2705 Yes
(Booked before 23 Mar)<\/em>
Rebooking or travel voucher refund only\ufeff<\/em>
<\/td><\/tr>
Air China<\/span><\/a><\/td>\u2705 Yes
(Booked before 28 Jan)<\/em><\/td>		Unspecified<\/td><\/tr>
Air France<\/span><\/a><\/td>\u2705 Yes
(Booked before 29 Feb)<\/em>
<\/td>		Unspecified<\/td><\/tr>
Air New Zealand<\/span><\/a><\/td>\u2705 Yes
(Booked before 29 Mar)<\/em>
<\/td>		Unspecified<\/td><\/tr>
All Nippon Airways (ANA)<\/span><\/a><\/td>\u2705 Yes
(Booked before 28 Jan)<\/em><\/td>		Unspecified<\/td><\/tr>
British Airways<\/span><\/a><\/td>\u2705 Yes
(Booked before 31 Mar)<\/em><\/td>		\u2705 Yes
(Hong Kong, USA)<\/em><\/td><\/tr>
Cathay Pacific<\/span><\/a><\/td>\u2705 Yes
(Booked before 23 Mar)<\/em>
<\/td>		\u2705 Yes
(Booked before 23 Mar)\ufeff<\/em>
<\/td><\/tr>
Emirates<\/span><\/a><\/td>\u2705 Yes
(Booked before 31 May)<\/em>
<\/td>		\u2705 Yes
(Booked before 31 May)<\/em><\/td><\/tr>
Etihad Airways<\/span><\/a><\/td>\u2705 Yes
(Booked before 30 Jun)<\/em>
<\/td>		\u2705 Yes
(Booked before 30 Jun)<\/em><\/td><\/tr>
Finnair<\/span><\/a><\/td>\u2705 Yes
(Unspecified cut-off date)<\/em><\/td>		\u2705 Yes
(Unspecified cut-off date)\ufeff<\/em><\/td><\/tr>
Japan Airlines<\/span><\/a><\/td>\u2705 Yes
(Booked before 18 Mar)<\/em><\/td>		\u2705 Yes
(Booked before 18 Mar)<\/em><\/td><\/tr>
Jetstar<\/span><\/a><\/td>\u2705 Yes
(Booked up to 31 Mar)<\/em><\/td>		\u2705 Yes
(Australia, Japan, New Zealand, USA, Vietnam)<\/em><\/td><\/tr>
Korean Air<\/span><\/a><\/td>\u2705 Yes
(Booked before 1 Apr)<\/em>
<\/td>		\u2705 Yes
(Booked before 1 Apr)<\/em><\/td><\/tr>
KLM<\/span><\/a><\/td>\u2705 Yes
(Booked before 16 Apr)<\/em>
<\/td>		\u2705 Yes
(Booked before 16 Apr)<\/em>
<\/td><\/tr>
Qantas<\/span><\/a><\/td>\u2705 Yes
(Booked before 31 Jul)<\/em>
<\/td>		\u2705 Yes
(Booked before 31 Jul)<\/em><\/td><\/tr>
Qatar Airways<\/span><\/a><\/td>\u2705 Yes
(Booked before 7 Mar)<\/em><\/td>		\u2705 Yes
(Egypt, Iran, Italy, Hong Kong)<\/em><\/td><\/tr>
Singapore
Airlines (SQ)<\/span><\/a><\/td>		\u2705 Yes
(Booked before 15 Mar)<\/em>
<\/td>		\u2705 Yes
(Booked before 15 Mar)<\/em><\/td><\/tr>
Scoot<\/span><\/a><\/td>\u2705 Yes
(Booked before 15 Mar)<\/em><\/td>		\u2705 Yes
(Booked before 15 Mar)<\/em>
<\/td><\/tr>
Thai Airways<\/span><\/a><\/td>\u2705 Yes
(Booked before 28 Jan)<\/em>
<\/td>		Unspecified<\/td><\/tr><\/tbody><\/table>\n\n\n\n

If you\u2019re looking to cancel your flight due to the novel coronavirus (COVID-19), here\u2019s a summary of flight cancellation policies for popular airlines:<\/p>\n\n\n\n

*Rest of the world: only applicable if you’ve travelled to Wuhan and\/or Mainland China in the last 14 days.<\/p>\n\n\n\n

Note: Airlines and immigration authorities are constantly updating their notices as the situation continues to develop. If you spot any outdated information, kindly reach us at <\/strong><\/sub>editorial@you.co<\/span><\/strong><\/sub><\/a>.<\/strong><\/sub><\/em><\/p>\n\n\n\n

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1) AirAsia<\/strong><\/h2>\n\n\n\n
<\/div>\n\n\n\n
\"\"<\/figure>\n\n\n\n
<\/div>\n\n\n\n

\ud83c\udde8\ud83c\uddf3 Wuhan & Mainland China travel<\/strong>
If you booked your flight on or before 23 March 2020: \u2705 Yes, you can cancel your flight and AirAsia will let you rebook at no additional cost or refund you in the form of a travel voucher.<\/p>\n\n\n\n

\ud83d\udcc5 Travel period<\/strong>
23 March 2020 to 31 May 2020<\/p>\n\n\n\n

\ud83c\uddf0\ud83c\uddf7 South Korea travel<\/strong>
If you booked your flight on or before 23 March 2020: \u2705 Yes, you can cancel your flight and AirAsia will let you rebook at no additional cost or refund you in the form of a travel voucher.<\/p>\n\n\n\n

\ud83d\udcc5 Travel period<\/strong>
23 March 2020 to 31 May 2020<\/p>\n\n\n\n

\ud83c\udf0e Rest of the world travel <\/strong>
If you booked your flight on or before 23 March 2020: \u2705 Yes, you can cancel your flight and AirAsia will let you rebook at no additional cost or refund you in the form of a travel voucher.<\/p>\n\n\n\n

\ud83d\udcc5 Travel period<\/strong>
23 March 2020 to 31 May 2020
<\/p>\n\n\n\n

Read AirAsia’s full statement about the novel coronavirus here<\/span><\/a> <\/span>and<\/span> <\/span>here<\/span><\/a>.<\/span><\/em><\/p>\n\n\n\n

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2) Air China<\/strong><\/h2>\n\n\n\n
<\/div>\n\n\n\n
\"\"<\/figure>\n\n\n\n
<\/div>\n\n\n\n

\ud83c\udde8\ud83c\uddf3 Wuhan & Mainland China travel<\/strong>
If you booked your flight on or before 28 January 2020: \u2705 Yes, you can cancel your flight and Air China will refund you.<\/p>\n\n\n\n

\ud83d\udcc5 Travel period<\/strong>
Flights after 1 January 2020<\/p>\n\n\n\n

\ud83c\udf0e Rest of the world travel<\/strong>
Unspecified
<\/p>\n\n\n\n

Read Air China’s full statement about the novel coronavirus <\/span>here<\/span><\/a>. <\/em><\/p>\n\n\n\n

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3) Air France<\/strong><\/h2>\n\n\n\n
<\/div>\n\n\n\n
\"\"<\/figure>\n\n\n\n
<\/div>\n\n\n\n

\ud83c\udde8\ud83c\uddf3 Wuhan & Mainland China travel<\/strong>
If you booked your flight on or before 19 February 2020: \u2705 Yes, you can cancel your flight and Air France will refund you.<\/p>\n\n\n\n

\ud83d\udcc5 Travel period <\/strong>
Flights up to 31 May 2020<\/p>\n\n\n\n

\ud83c\udf0e Rest of the world travel<\/strong>
Unspecified
<\/p>\n\n\n\n

Read Air France’s full statement about the novel coronavirus <\/span>here<\/span><\/a>. <\/em><\/p>\n\n\n\n

<\/div>\n\n\n\n

4) Air New Zealand<\/strong><\/h2>\n\n\n\n
<\/div>\n\n\n\n
\"\"<\/figure>\n\n\n\n
<\/div>\n\n\n\n

\ud83c\udde8\ud83c\uddf3 Wuhan & Mainland China travel<\/strong>
If you booked your flight on or before 29 March 2020: \u2705 Yes, you can cancel your flight, but you have to request a refund through this form<\/span><\/a>.<\/p>\n\n\n\n

\ud83d\udcc5 Travel period<\/strong>
Flights up to 29 March 2020<\/p>\n\n\n\n

\ud83c\udf0e Rest of the world travel<\/strong>
Unspecified<\/p>\n\n\n\n

Note: If you booked your flight directly from Air New Zealand, they will contact you directly to discuss your ticket options.<\/p>\n\n\n\n

Read Air New Zealand’s full statement about the novel coronavirus <\/span>here<\/span><\/a>. <\/em><\/p>\n\n\n\n

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5) All Nippon Airways (ANA)<\/strong><\/h2>\n\n\n\n
<\/div>\n\n\n\n
\"\"<\/figure>\n\n\n\n
<\/div>\n\n\n\n

\ud83c\udde8\ud83c\uddf3 Wuhan & Mainland China travel<\/strong>
If you booked your flight on or before 26 February 2020: \u2705 Yes, you can cancel your flight and ANA will refund you.<\/p>\n\n\n\n

\ud83d\udcc5 Travel period<\/strong>
Flights up to 30 April 2020<\/p>\n\n\n\n

\ud83c\uddef\ud83c\uddf5 Japan travel<\/strong>
If you booked your flight before 19 March 2020: \u2705 Yes, you can cancel your flight and ANA will refund you.<\/p>\n\n\n\n

\ud83d\udcc5 Travel period<\/strong>
26 February to 30 April 2020<\/p>\n\n\n\n

\ud83c\uddf0\ud83c\uddf7 South Korea travel<\/strong>
If you booked your flight before 6 March 2020: \u2705 Yes, you can cancel your flight and ANA will refund you.<\/p>\n\n\n\n

\ud83d\udcc5 Travel period<\/strong>
26 February to 30 April 2020<\/p>\n\n\n\n

\ud83c\uddee\ud83c\uddf9 Italy travel<\/strong>
If you booked your flight before 9 March 2020: \u2705 Yes, you can cancel your flight and ANA will refund you.<\/p>\n\n\n\n

\ud83d\udcc5 Travel period<\/strong>
1 March to 30 April 2020<\/p>\n\n\n\n

\ud83c\uddee\ud83c\uddf3 India travel<\/strong>
If you booked your flight before 26 February 2020: \u2705 Yes, you can cancel your flight and ANA will refund you.<\/p>\n\n\n\n

\ud83d\udcc5 Travel period<\/strong>
21 February to 30 April 2020<\/p>\n\n\n\n

\ud83c\udf0e Rest of the world travel<\/strong>
Unspecified
<\/p>\n\n\n\n

Read ANA’s full statement about the novel coronavirus here<\/span><\/a>. <\/em><\/p>\n\n\n\n

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6) British Airways<\/strong><\/h2>\n\n\n\n
<\/div>\n\n\n\n
\"\"<\/figure>\n\n\n\n
<\/div>\n\n\n\n

\ud83c\udde8\ud83c\uddf3 Wuhan & Mainland China travel<\/strong>
If you booked your flight before 31 May 2020: \u2705 Yes, you can cancel your flight and British Airways will let you rebook for free or refund you in the form of a travel voucher.<\/p>\n\n\n\n

\ud83d\udcc5 Travel period <\/strong>
Flights up to 31 May 2020<\/p>\n\n\n\n

\ud83c\udded\ud83c\uddf0\u00a0Hong Kong travel<\/strong>
If you booked your flight before 31 May 2020: \u2705 Yes, you can cancel your flight and British Airways will let you rebook for free or refund you in the form of a travel voucher.<\/p>\n\n\n\n

\ud83d\udcc5 Travel period<\/strong>
Flights up to 31 May 2020<\/p>\n\n\n\n

\ud83c\udf0e Rest of the world travel<\/strong>
If you booked your flight before 31 May 2020: \u2705 Yes, you can cancel your flight and British Airways will let you rebook for free or refund you in the form of a travel voucher.<\/p>\n\n\n\n