{"id":44245,"date":"2022-11-09T15:16:38","date_gmt":"2022-11-09T07:16:38","guid":{"rendered":"https:\/\/www.you.co\/sg\/?page_id=44245"},"modified":"2026-06-05T11:57:08","modified_gmt":"2026-06-05T03:57:08","slug":"youtrip-surprise-faq","status":"publish","type":"page","link":"https:\/\/www.you.co\/sg\/youtrip-surprise-faq\/","title":{"rendered":"YouTrip Surprise Promotion FAQs"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"44245\" class=\"elementor elementor-44245\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-406eb3d elementor-section-content-top elementor-section-items-top elementor-section-height-min-height elementor-section-boxed elementor-section-height-default\" data-id=\"406eb3d\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1d031ce\" data-id=\"1d031ce\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f692be6 elementor-widget elementor-widget-heading\" data-id=\"f692be6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">YouTrip Surprise Promotion <br>Frequently Asked Questions<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-071f995 elementor-section-content-top elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"071f995\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-aa4844a\" data-id=\"aa4844a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a59ff25 elementor-nav-menu--dropdown-tablet elementor-nav-menu__text-align-aside elementor-widget elementor-widget-global elementor-global-674 elementor-widget-nav-menu\" data-id=\"a59ff25\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;layout&quot;:&quot;vertical&quot;,&quot;submenu_icon&quot;:{&quot;value&quot;:&quot;&quot;,&quot;library&quot;:&quot;&quot;}}\" data-widget_type=\"nav-menu.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<nav aria-label=\"Menu\" class=\"elementor-nav-menu--main elementor-nav-menu__container elementor-nav-menu--layout-vertical e--pointer-underline e--animation-fade\">\n\t\t\t\t<ul id=\"menu-1-a59ff25\" class=\"elementor-nav-menu sm-vertical\"><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-privacy-policy menu-item-662\"><a href=\"https:\/\/www.you.co\/sg\/?page_id=661\" class=\"elementor-item\">Privacy Policy<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t\t<nav class=\"elementor-nav-menu--dropdown elementor-nav-menu__container\" aria-hidden=\"true\">\n\t\t\t\t<ul id=\"menu-2-a59ff25\" class=\"elementor-nav-menu sm-vertical\"><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-privacy-policy menu-item-662\"><a href=\"https:\/\/www.you.co\/sg\/?page_id=661\" class=\"elementor-item\" tabindex=\"-1\">Privacy Policy<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-21240bc\" data-id=\"21240bc\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1bebd62 elementor-widget elementor-widget-text-editor\" data-id=\"1bebd62\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><img fetchpriority=\"high\" decoding=\"async\" src=\"https:\/\/www.you.co\/sg\/wp-content\/uploads\/sites\/2\/2025\/05\/image-23-1-744x1024.png\" alt=\"\" width=\"744\" height=\"1024\"><\/p>\n<ol>\n<li>What is YouTrip Surprise, and how do I take part?<span style=\"font-size: 14px;font-weight: normal\"><span style=\"font-size: 14px;font-weight: normal\"><br>YouTrip Surprise is our way of rewarding YouTroopers with surprise perks and treats! Each month, selected users will receive an invite via email, push notifications and\/or in-app banner. To participate, head to your YouTrip app homepage, tap on the Promo banner, and click &#8216;Join now&#8217; on the next page.<\/span><\/span>\n<p><\/p>\n<\/li>\n<li>How do I know if I&#8217;ve successfully registered for YouTrip Surprise?<span style=\"font-size: 14px;font-weight: normal\"><span style=\"font-size: 14px;font-weight: normal\"><br>To participate, you must first go to your YouTrip app homepage, tap on the YouTrip Surprise Promo banner, and then click &#8216;Join now&#8217; on the next page.<\/span><\/span>\n<p>Once successfully registered, a tracker will appear on the Promo banner showing your remaining spend to qualify for the Reward.<\/p>\n<p>If you did not click &#8216;Join now&#8217;, you will&nbsp;<span style=\"font-size: 14px\">not<span style=\"font-weight: 400\">&nbsp;be registered and will <\/span>not<span style=\"font-weight: 400\"> be eligible for the Cashback Reward. Cashback rewards are limited and issued on a first-come, first-served basis. Even if you are successfully registered, the Cashback Reward may have already been fully redeemed. The Reward quota is displayed on the campaign page after you click on the Promo banner.<\/span><\/span><\/p>\n<p><\/p>\n<\/li>\n<li>How do I calculate the Cashback Reward amount, and how much will I receive?<br><span style=\"font-size: 14px;font-weight: normal\">The total Cashback Reward is capped at a percentage of the minimum spend offered to you on the Promo banner.&nbsp;<\/span><span style=\"font-size: 14px;font-weight: normal\"><span style=\"font-size: 14px;font-weight: normal\">For e.g. if your offer is &#8220;Get 5% Cashback when you spend min S$50.&#8221;, the Cashback Reward you will get is 5% of S$50, which is equivalent to S$2.50.<\/span><\/span>\n<p><\/p>\n<\/li>\n<li>When will I receive my Cashback Reward? Why is it not instantaneous?<span style=\"font-size: 14px;font-weight: normal\"><span style=\"font-size: 14px;font-weight: normal\"><br>The Cashback Reward earned for the current month will be credited into your YouTrip wallet within 30 days after the end of the current cycle of YouTrip Surprise.<\/span><\/span>\n<p><\/p>\n<\/li>\n<li>Do I still earn Cashback Reward if I do not meet the minimum spend?<span style=\"font-size: 14px;font-weight: normal\"><span style=\"font-size: 14px;font-weight: normal\"><br>If you do not meet the minimum spend stated on the Promo banner, you will not be entitled to the Cashback Reward.<\/span><\/span>\n<p><\/p>\n<\/li>\n<li>If I meet the minimum spend, is my Cashback Reward guaranteed?<span style=\"font-size: 14px;font-weight: normal\"><span style=\"font-size: 14px;font-weight: normal\"><span style=\"font-size: 14px;font-weight: normal\"><br>The Cashback Reward is subjected to limited redemptions, on a first-come first-served basis.<\/span><\/span><\/span>\n<p>Successful&nbsp;participation of YouTrip Surprise does not guarantee you a Cashback Reward. I.e. if you are the first few participant(s) within our set Reward quota to hit the minimum spend that you see on the Promo banner, you will receive a Cashback Reward. Once the Reward quota is fully redeemed, you will not receive a Cashback Reward even if you hit the minimum spend. The Reward quota is listed on the Promo banner on your YouTrip homepage.<\/p>\n<\/li>\n<li>Do reversals\/ refunds affect my eligible spend for the current cycle of YouTrip Surprise?<span style=\"font-size: 14px;font-weight: normal\"><br>Yes, any reversals\/ refunds of any eligible transaction made during the current cycle of YouTrip Surprise will affect your total eligible spend for the Cashback Reward.<\/span>\n<p><a href=\"https:\/\/www.you.co\/sg\/yts-promotion-tncs-june-2026\/\">YouTrip Surprise June 2026 Terms &amp; Conditions<\/a><\/p>\n<\/li>\n<\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>YouTrip Surprise Promotion Frequently Asked Questions What is YouTrip Surprise, and how do I take part?YouTrip Surprise is our way of rewarding YouTroopers with surprise perks and treats! Each month, selected users will receive an invite via email, push notifications and\/or in-app banner. To participate, head to your YouTrip app homepage, tap on the Promo &hellip;<\/p>\n<p class=\"read-more\"> <a class=\"\" href=\"https:\/\/www.you.co\/sg\/youtrip-surprise-faq\/\"> <span class=\"screen-reader-text\">YouTrip Surprise Promotion FAQs<\/span>Read More \u00bb<\/a><\/p>\n","protected":false},"author":6,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-44245","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.you.co\/sg\/wp-json\/wp\/v2\/pages\/44245","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.you.co\/sg\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.you.co\/sg\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.you.co\/sg\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/www.you.co\/sg\/wp-json\/wp\/v2\/comments?post=44245"}],"version-history":[{"count":6,"href":"https:\/\/www.you.co\/sg\/wp-json\/wp\/v2\/pages\/44245\/revisions"}],"predecessor-version":[{"id":88093,"href":"https:\/\/www.you.co\/sg\/wp-json\/wp\/v2\/pages\/44245\/revisions\/88093"}],"wp:attachment":[{"href":"https:\/\/www.you.co\/sg\/wp-json\/wp\/v2\/media?parent=44245"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}