{"id":73478,"date":"2025-09-01T13:51:59","date_gmt":"2025-09-01T05:51:59","guid":{"rendered":"https:\/\/www.you.co\/au\/?page_id=73478"},"modified":"2026-03-19T14:19:49","modified_gmt":"2026-03-19T06:19:49","slug":"electronic-identity-verification-policy","status":"publish","type":"page","link":"https:\/\/www.you.co\/au\/electronic-identity-verification-policy\/","title":{"rendered":"Electronic Identity Verification Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"73478\" class=\"elementor elementor-73478\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-e9a38a2 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"e9a38a2\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-df6a480\" data-id=\"df6a480\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-bcdf948 elementor-widget elementor-widget-heading\" data-id=\"bcdf948\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Electronic Identity Verification Policy <img decoding=\"async\" src=\"https:\/\/www.you.co\/sg\/wp-content\/uploads\/sites\/2\/2023\/05\/desktop-green-arrow.png\" style=\"margin-left:10px\" alt=\"\" width=\"16\" height=\"16\" 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class=\"elementor-toc__spinner-container\">\n\t\t\t\t<i class=\"elementor-toc__spinner eicon-animation-spin eicon-loading\" aria-hidden=\"true\"><\/i>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-55efdfb2\" data-id=\"55efdfb2\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-480b96b elementor-widget elementor-widget-html\" data-id=\"480b96b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<script>\n    \ndocument.addEventListener(\"DOMContentLoaded\", () => {\n  const sectionRegex = \/Section [C-G]\/gi;\n\n  \/\/ Function to apply margins based on screen width\n  function applyMargins() {\n    const elements = document.querySelectorAll(\"strong\");\n\n    elements.forEach(el => {\n      if (sectionRegex.test(el.textContent)) {\n        if (window.innerWidth <= 768) {\n          \/\/ Mobile\n          el.style.marginLeft = \"-80px\";\n        } else {\n          \/\/ Desktop \/ Tablet\n          el.style.marginLeft = \"-105px\";\n        }\n      }\n    });\n  }\n\n  \/\/ Run on load\n  applyMargins();\n\n  \/\/ Also re-run on resize\n  window.addEventListener(\"resize\", applyMargins);\n});\n\n\n<\/script>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-25fe1c58 tnc-content elementor-widget elementor-widget-text-editor\" data-id=\"25fe1c58\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">You Technologies Group (Australia) Pty Ltd, ACN number 676703496 and AFSL number 558059 (\u201c<\/span><b>YouTrip Australia<\/b><span style=\"font-weight: 400;\">\u201d, \u201cwe\u201d, \u201cus\u201d, \u201cour\u201d) and its related entities are required by the Anti-Money Laundering and Counter-Terrorism Financing Act 2006 (Cth) to verify your identity before we can provide you with our financial products and services. We may do this using electronic verification.<\/span><\/p>\n<ol>\n<li>\n<h6>How electronic identity verification works<\/h6>\n<p><span style=\"font-weight: 400;\">To confirm your identity electronically, we will collect certain personal details (such as your name, address, date of birth), sensitive information (e.g., biometric data and photographs), from your identification documents. This information will be provided to external organisations to match against their databases. They will then confirm whether the details you provided match their records. <\/span><span style=\"font-weight: 400;\">We work with <\/span><span style=\"font-weight: 400;\">Onfido<\/span><span style=\"font-weight: 400;\">, who carries out this electronic verification on our behalf. <\/span><span style=\"font-weight: 400;\">External data sources may include:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Public records, such as the electoral roll; and<\/span><\/li>\n<li aria-level=\"1\"><span style=\"font-weight: 400;\">Information held by official record keepers, accessed via third-party systems (e.g. Commonwealth and State government departments).<\/span><\/li>\n<li aria-level=\"1\"><span style=\"font-weight: 400;\">Providing false or misleading identity information is an offence under the Anti-Money Laundering and Counter-Terrorism Financing Act 2006 (Cth).<\/span><\/li>\n<\/ul>\n<\/li>\n<li>\n<h6>Who we share your information with<\/h6>\n<p><span style=\"font-weight: 400;\">We may share your personal information with:<\/span><\/p>\n<ul>\n<li>Onfido; and<\/li>\n<li><span style=\"font-weight: 400;\">Official record holders via third-party systems<\/span><span style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">, such as Commonwealth and State government departments.<\/span><\/span><\/li>\n<\/ul>\n<p>These organisations may use your personal information, and information about other individuals (e.g. names, addresses, dates of birth), solely for preparing identity verification assessments.<\/p>\n<\/li>\n<li>\n<h6>Your agreement<\/h6>\n<p style=\"font-weight: 400;\">By attempting to sign-up for any account or service with YouTrip Australia, you agree to these terms and you confirm that:<\/p>\n<ul>\n<li>The information you provide is your own and you are authorised to give it to us; and<\/li>\n<li>We may use and disclose your personal information for electronic identity verification as described above.<\/li>\n<\/ul>\n<\/li>\n<li>\n<h6>Withdrawal of Consent<\/h6>\n<p><span style=\"font-weight: 400;\">You may communicate your objection to our continued collection, use, and disclosure of your personal details and\/or sensitive information at any time by contacting our Customer Service Team at <\/span><a href=\"mailto:customer.au@you.co\"><span style=\"font-weight: 400;\">customer.au@you.co<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p>However, please take note that depending on the nature and specifics of your objection, we may not be able to continue to provide our products or services to you or perform on any contract we have with you.<\/p>\n<p>For more details on how we collect, use and protect your personal information, please see our YouTrip Australia Privacy Policy at&nbsp;<a href=\"https:\/\/www.you.co\/au\/privacy-policy\/\" target=\"_blank\">https:\/\/www.you.co\/au\/privacy-policy\/<\/a>.<\/p>\n<\/li>\n<\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Electronic Identity Verification Policy You Technologies Group (Australia) Pty Ltd, ACN number 676703496 and AFSL number 558059 (\u201cYouTrip Australia\u201d, \u201cwe\u201d, \u201cus\u201d, \u201cour\u201d) and its related entities are required by the Anti-Money Laundering and Counter-Terrorism Financing Act 2006 (Cth) to verify your identity before we can provide you with our financial products and services. We may &hellip;<\/p>\n<p class=\"read-more\"> <a class=\"\" href=\"https:\/\/www.you.co\/au\/electronic-identity-verification-policy\/\"> <span class=\"screen-reader-text\">Electronic Identity Verification Policy<\/span>Read More \u00bb<\/a><\/p>\n","protected":false},"author":119,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-73478","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.you.co\/au\/wp-json\/wp\/v2\/pages\/73478","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.you.co\/au\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.you.co\/au\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.you.co\/au\/wp-json\/wp\/v2\/users\/119"}],"replies":[{"embeddable":true,"href":"https:\/\/www.you.co\/au\/wp-json\/wp\/v2\/comments?post=73478"}],"version-history":[{"count":0,"href":"https:\/\/www.you.co\/au\/wp-json\/wp\/v2\/pages\/73478\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.you.co\/au\/wp-json\/wp\/v2\/media?parent=73478"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}