{"id":73468,"date":"2025-09-01T13:26:18","date_gmt":"2025-09-01T05:26:18","guid":{"rendered":"https:\/\/www.you.co\/au\/?page_id=73468"},"modified":"2025-11-05T09:34:37","modified_gmt":"2025-11-05T01:34:37","slug":"target-market-determination-tmd-youtrip-wallet","status":"publish","type":"page","link":"https:\/\/www.you.co\/au\/target-market-determination-tmd-youtrip-wallet\/","title":{"rendered":"Target Market Determination (TMD) \u2014 YouTrip Wallet"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"73468\" class=\"elementor elementor-73468\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-e9a38a2 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"e9a38a2\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-df6a480\" data-id=\"df6a480\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-bcdf948 elementor-widget elementor-widget-heading\" data-id=\"bcdf948\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Target Market Determination (TMD) \u2014 YouTrip Wallet    <img decoding=\"async\" src=\"https:\/\/www.you.co\/sg\/wp-content\/uploads\/sites\/2\/2023\/05\/desktop-green-arrow.png\" style=\"margin-left:10px\" alt=\"\" width=\"16\" height=\"16\" \/><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4f2da3c elementor-section-content-top elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4f2da3c\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-791e9ceb elementor-hidden-phone\" data-id=\"791e9ceb\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-34f7384f tac-contents elementor-widget elementor-widget-table-of-contents\" data-id=\"34f7384f\" data-element_type=\"widget\" data-settings=\"{&quot;headings_by_tags&quot;:[&quot;h6&quot;],&quot;exclude_headings_by_selector&quot;:[],&quot;no_headings_message&quot;:&quot;No headings were found on this page.&quot;,&quot;marker_view&quot;:&quot;numbers&quot;,&quot;hierarchical_view&quot;:&quot;yes&quot;,&quot;min_height&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;min_height_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;min_height_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"table-of-contents.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-toc__header\">\n\t\t\t<h4 class=\"elementor-toc__header-title\">\n\t\t\t\t\t\t\t<\/h4>\n\t\t\t\t\t<\/div>\n\t\t<div id=\"elementor-toc__34f7384f\" class=\"elementor-toc__body\">\n\t\t\t<div class=\"elementor-toc__spinner-container\">\n\t\t\t\t<i class=\"elementor-toc__spinner eicon-animation-spin eicon-loading\" aria-hidden=\"true\"><\/i>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-55efdfb2\" data-id=\"55efdfb2\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-480b96b elementor-widget elementor-widget-html\" data-id=\"480b96b\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<script>\n    \ndocument.addEventListener(\"DOMContentLoaded\", () => {\n  const sectionRegex = \/Section [C-G]\/gi;\n\n  \/\/ Function to apply margins based on screen width\n  function applyMargins() {\n    const elements = document.querySelectorAll(\"strong\");\n\n    elements.forEach(el => {\n      if (sectionRegex.test(el.textContent)) {\n        if (window.innerWidth <= 768) {\n          \/\/ Mobile\n          el.style.marginLeft = \"-80px\";\n        } else {\n          \/\/ Desktop \/ Tablet\n          el.style.marginLeft = \"-105px\";\n        }\n      }\n    });\n  }\n\n  \/\/ Run on load\n  applyMargins();\n\n  \/\/ Also re-run on resize\n  window.addEventListener(\"resize\", applyMargins);\n});\n\n\n<\/script>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-25fe1c58 tnc-content elementor-widget elementor-widget-text-editor\" data-id=\"25fe1c58\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Issuer<\/strong>: You Technologies Group (Australia) Pty Ltd (ABN 20 676 703 496) \u2014 <strong>AFSL 558059<\/strong><\/p><p><strong>Version \/ Date<\/strong>: V1.1 &#8211; 5 November 2025<\/p><p><strong>What this guide is:<\/strong> It describes the class of retail clients the product is intended for, the distribution conditions, and the review and reporting arrangements. It is not personal advice and not a <a href=\"https:\/\/www.you.co\/au\/product-disclosure-statement-pds-youtrip-wallet\/\">Product Disclosure Statement (PDS)<\/a>.<\/p><ol><li><h6>Product snapshot<\/h6><div class=\"table-responsive\"><table><thead><tr><th><b>Item<\/b><\/th><th><b>Summary<\/b><\/th><\/tr><\/thead><tbody><tr><td><b>Product type<\/b><\/td><td><span style=\"font-weight: 400;\">Non-cash payment facility: multi-currency wallet with linked Mastercard\u00ae debit card<\/span><\/td><\/tr><tr><td><b>Core use<\/b><\/td><td><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Hold, exchange and spend supported currencies<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">ATM withdrawals<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">P2P within YouTrip AU<\/span><\/li><\/ul><\/td><\/tr><tr><td><b>How it\u2019s accessed<\/b><\/td><td><span style=\"font-weight: 400;\">In-app only (no physical branches)<\/span><\/td><\/tr><tr><td><b>What it is not<\/b><\/td><td><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Not a bank account<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">No interest<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">No credit\/overdraft<\/span><\/li><\/ul><\/td><\/tr><tr><td><b>Funding &amp; holdings<\/b><\/td><td><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Top-up in AUD<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Convert\/ hold any of the currencies shown on <\/span><span style=\"font-weight: 400;\">Supported Currencies<\/span><span style=\"font-weight: 400;\">\u00a0<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Funds held on trust in segregated client money accounts<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Balance shown in-app<\/span><\/li><\/ul><\/td><\/tr><tr><td><b>Fees &amp; limits<\/b><\/td><td><span style=\"font-weight: 400;\">See <\/span><span style=\"font-weight: 400;\">Fees &amp; Limits Schedule<\/span><\/td><\/tr><tr><td><b>Key risks (high level)<\/b><\/td><td><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">FX rate movements<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Card scheme outages\/ third-party interruptions<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Annual limits\/ holds<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Fraud\/ scams<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Full detail in <\/span><a href=\"https:\/\/www.you.co\/au\/product-disclosure-statement-pds-youtrip-wallet\/\"><span style=\"font-weight: 400;\">PDS<\/span><\/a><\/li><\/ul><\/td><\/tr><\/tbody><\/table><\/div><\/li><li><h6 style=\"font-style: normal; text-transform: none;\">Target market<\/h6><p style=\"font-size: 14px; font-style: normal; font-weight: 400;\"><span style=\"font-weight: bold;\">2.1 Target market (who this is for)<\/span><\/p><div class=\"table-responsive\"><table><thead><tr><th><b>Attributes<\/b><\/th><th><b>Likely target market<\/b><\/th><th><b>Why consistent with product attributes<\/b><\/th><\/tr><\/thead><tbody><tr><td><b>Objectives\/ needs<\/b><\/td><td><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Spend overseas\/ online in foreign currencies<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Hold small\/ medium balances across currencies<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Make ATM withdrawals and P2P transfers<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Manage money digitally<\/span><\/li><\/ul><\/td><td><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Wallet + card supports holding, converting, and spending\u00a0<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Mastercard\u00ae rails enable in-store\/ online spend<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">P2P available<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">App servicing suits digital users<\/span><\/li><\/ul><\/td><\/tr><tr><td><b>Financial situation<\/b><\/td><td><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Able to fund the wallet<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Accepts FX rate fluctuations (no capital protection)<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Does not need interest or overdraft<\/span><\/li><\/ul><\/td><td><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Product doesn\u2019t pay interest or provide credit<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Balance can fluctuate with FX<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Designed for payments use<\/span><\/li><\/ul><\/td><\/tr><tr><td><b>Key characteristics<\/b><\/td><td><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">18+\u00a0<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Australian resident<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Regular access to internet\/ smartphone\u00a0<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Comfortable with digital self-service<\/span><\/li><\/ul><\/td><td><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Distribution is digital-only<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Disclosures and support are delivered digitally\u00a0<\/span><\/li><\/ul><\/td><\/tr><\/tbody><\/table><\/div><p><b>2.2 Not in target market<br \/><\/b><\/p><div class=\"table-responsive\"><table><thead><tr><th><b>Not suitable \/ outside target<\/b><\/th><th><b>Rationale<\/b><\/th><\/tr><\/thead><tbody><tr><td><span style=\"font-weight: 400;\">Minors<\/span><\/td><td><span style=\"font-weight: 400;\">Product requires user to be 18+ and undergo KYC<\/span><\/td><\/tr><tr><td><span style=\"font-weight: 400;\">Consumers wanting interest-bearing savings or guaranteed returns<\/span><\/td><td><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">No interest\u00a0<\/span><\/li><\/ul><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Not designed for long-term savings<\/span><\/li><\/ul><\/td><\/tr><tr><td><span style=\"font-weight: 400;\">Consumers needing credit\/ overdraft<\/span><\/td><td><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">No credit facility<\/span><\/li><\/ul><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Negative balances must be rectified before further use<\/span><\/li><\/ul><\/td><\/tr><tr><td><span style=\"font-weight: 400;\">Consumers with limited digital access or needing branch service<\/span><\/td><td><span style=\"font-weight: 400;\">Servicing is in-app only<\/span><\/td><\/tr><tr><td><span style=\"font-weight: 400;\">Consumers seeking speculative FX trading tools<\/span><\/td><td><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Not a trading platform<\/span><\/li><\/ul><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">FX is for transactional purposes<\/span><\/li><\/ul><\/td><\/tr><tr><td><span style=\"font-weight: 400;\">Prohibited use\/ restricted businesses<\/span><\/td><td><span style=\"font-weight: 400;\">Per <\/span><a href=\"https:\/\/www.you.co\/au\/youtrip-account-terms-and-conditions\/\"><span style=\"font-weight: 400;\">YouTrip Wallet Terms<\/span><\/a><span style=\"font-weight: 400;\"> and <\/span><a href=\"https:\/\/www.you.co\/au\/youtrip-account-terms-and-conditions\/\"><span style=\"font-weight: 400;\">Website Terms<\/span><span style=\"font-weight: 400;\">\u00a0<\/span><\/a><\/td><\/tr><\/tbody><\/table><\/div><\/li><li><h6>Product attributes<\/h6><div class=\"table-responsive\"><table><thead><tr><th><b>Attributes<\/b><\/th><th><b>How it works<\/b><\/th><th><b>Alignment to needs<\/b><\/th><\/tr><\/thead><tbody><tr><td><b>What it is<\/b><\/td><td><span style=\"font-weight: 400;\">Multi-currency wallet with a linked Mastercard\u00ae debit card. Top-up AUD, then convert and hold supported currencies (<em><a href=\"https:\/\/youtripaustralia.zendesk.com\/hc\/en-us\/articles\/12376924318223-How-many-currencies-are-supported-on-YouTrip\">see Supported Currencies <\/a><\/em><\/span>). If you pay in a currency you don\u2019t hold, we convert from AUD using <span style=\"font-weight: 400;\">SmartExchange\u2122<\/span><span style=\"font-weight: 400;\">.<\/span><\/td><td><span style=\"font-weight: 400;\">Hold\/spend in multiple currencies for travel and online purchases; accepts normal FX movement; payments use case (not savings).<\/span><\/td><\/tr><tr><td><b>Access &amp; channels<\/b><\/td><td><span style=\"font-weight: 400;\">App-only product. Physical and virtual cards included; Apple Pay and Google Pay supported.<\/span><\/td><td><span style=\"font-weight: 400;\">Meets needs of mobile-first customers who manage their account in-app and want immediate in-store\/ online spend via physical\/ virtual cards<\/span><\/td><\/tr><tr><td><b>Funding (top-up AUD)<\/b><\/td><td><span style=\"font-weight: 400;\">Top-up via Australian Visa\/ Mastercard\u00ae credit\/ debit card (including Apple Pay and Google Pay). Top-ups are typically immediate but can be delayed by network\/ security checks. Fees\/ charges: see <\/span><i><span style=\"font-weight: 400;\">Fees &amp; Limits<\/span><\/i> <i><span style=\"font-weight: 400;\">Schedule<\/span><\/i><span style=\"font-weight: 400;\">; some methods may have third-party charges.<\/span><\/td><td><span style=\"font-weight: 400;\">Easy domestic funding; fast availability in normal cases; clear awareness that certain methods can cost more.<\/span><\/td><\/tr><tr><td><b>Converting funds<\/b><\/td><td><span style=\"font-weight: 400;\">Convert in-app at a market-linked spot rate sourced from our liquidity provider(s) (<a href=\"https:\/\/youtripaustralia.zendesk.com\/hc\/en-us\/articles\/12376924318223-How-many-currencies-are-supported-on-YouTrip\"><em>see supported currencies<\/em><\/a><\/span>). Choose the destination currency to view the rate; the rate shown when you confirm is the rate we apply. Balances update once the conversion completes and may fluctuate with FX thereafter.<\/td><td><span style=\"font-weight: 400;\">Ability to pre-buy\/ hold foreign currency or rely on auto-convert; certainty at the point the rate is confirmed.<\/span><\/td><\/tr><tr><td><b>Spend (card payments)<\/b><\/td><td><span style=\"font-weight: 400;\">Pay anywhere Mastercard\u00ae is accepted (in-store\/ online). If you hold the transaction currency, we debit that wallet; otherwise, we auto-convert from AUD using <\/span><span style=\"font-weight: 400;\">SmartExchange\u2122<\/span><span style=\"font-weight: 400;\">. Merchant rules may place temporary holds that reduce available balance.<\/span><\/td><td><span style=\"font-weight: 400;\">Everyday global spend with simple fallback; no need to pre-load every currency; clear expectation of possible holds.<\/span><\/td><\/tr><tr><td><b>ATM cash<\/b><\/td><td><span style=\"font-weight: 400;\">Withdraw cash where Mastercard\u00ae is accepted.\u00a0<\/span><\/td><td><span style=\"font-weight: 400;\">Access to cash locally and while travelling; limits\/ fees are disclosed for budgeting.<\/span><\/td><\/tr><tr><td><b>P2P transfers (YouTrip AU)<\/b><\/td><td><span style=\"font-weight: 400;\">Instant transfers between YouTrip AU users in supported currencies (<em><a href=\"https:\/\/youtripaustralia.zendesk.com\/hc\/en-us\/articles\/12376924318223-How-many-currencies-are-supported-on-YouTrip\">see Supported Currencies <\/a><\/em><\/span>). Not a remittance to external bank accounts.<\/td><td><span style=\"font-weight: 400;\">Instant in-app transfers between YouTrip AU users for simple bill-splits.<\/span><\/td><\/tr><tr><td><b>Negative balance<\/b><\/td><td><span style=\"font-weight: 400;\">No credit provided. If settlement pushes a wallet below zero, the account will show a negative amount. We do not automatically debit a stored funding method or convert from other wallets. Please top up to restore a positive balance; we may suspend card use and decline transactions until rectified per <\/span><a href=\"https:\/\/www.you.co\/au\/youtrip-account-terms-and-conditions\/\"><span style=\"font-weight: 400;\">YouTrip Wallet Terms<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/td><td><span style=\"font-weight: 400;\">Reinforces payments-only design; avoids unintended credit exposure.<\/span><\/td><\/tr><tr><td><b>Annual activity cap<\/b><\/td><td><span style=\"font-weight: 400;\">Total wallet activity capped at AUD 1,000,000 per calendar year.<\/span><\/td><td><span style=\"font-weight: 400;\">Suits personal travel\/everyday use, not high-volume business flows.<\/span><\/td><\/tr><tr><td><b>Fees &amp; schedules<\/b><\/td><td><span style=\"font-weight: 400;\">All fees and limits are listed in the <\/span><i><span style=\"font-weight: 400;\">Fees &amp; Limits<\/span><\/i> <i><span style=\"font-weight: 400;\">Schedule<\/span><\/i><\/td><td><span style=\"font-weight: 400;\">Price transparency in a single, updateable location.<\/span><\/td><\/tr><tr><td><b>Interest &amp; safeguarding<\/b><\/td><td><span style=\"font-weight: 400;\">No interest paid on wallet balances. Any interest earned on client-money trust accounts is retained by YouTrip. Funds are held in accordance with applicable safeguarding requirements.<\/span><\/td><td><span style=\"font-weight: 400;\">Clarifies this is a payments product and how funds are held.<\/span><\/td><\/tr><tr><td><b>Support &amp; complaints<\/b><\/td><td><span style=\"font-weight: 400;\">Need help? Chat with us in-app or visit the <\/span><span style=\"font-weight: 400;\">Help Centre<\/span><span style=\"font-weight: 400;\">. If an issue isn\u2019t resolved, you can make a complaint, and we\u2019ll keep you updated and aim to fix it quickly. If you\u2019re still unhappy, you can ask AFCA to review your case at no cost.<\/span><\/td><td><span style=\"font-weight: 400;\">Clear self-serve help with an independent escalation path if required.<\/span><\/td><\/tr><\/tbody><\/table><\/div><\/li><li><h6>Distribution conditions (and why they are appropriate)<\/h6><div class=\"table-responsive\"><table><thead><tr><th><b>Condition<\/b><\/th><th><b>Setting<\/b><\/th><th><b>Why appropriate<\/b><\/th><\/tr><\/thead><tbody><tr><td><b>Channels<\/b><\/td><td><b>Customer-initiated, in-app onboarding only.<\/b><span style=\"font-weight: 400;\"> Owned web\/app pages for information and support; <\/span><b>no third-party distributors<\/b><span style=\"font-weight: 400;\"> or affiliate sign-ups unless expressly approved.<\/span><\/td><td><span style=\"font-weight: 400;\">Keeps distribution within controlled channels; ensures mandated disclosures are delivered consistently and captured.<\/span><\/td><\/tr><tr><td><b>Eligibility gates<\/b><\/td><td><span style=\"font-weight: 400;\">18+ Australian residents only; successful KYC\/AML\/sanctions screening; valid mobile\/ email; acceptance of <\/span><span style=\"font-weight: 400;\"><a href=\"https:\/\/www.you.co\/au\/youtrip-account-terms-and-conditions\/\">YouTrip Wallet Terms<\/a>, <a href=\"https:\/\/www.you.co\/au\/youtrip-account-terms-and-conditions\/\">Terms<\/a>, <a href=\"https:\/\/www.you.co\/au\/privacy-policy\/\">Privacy<\/a> and <a href=\"https:\/\/www.you.co\/au\/product-disclosure-statement-pds-youtrip-wallet\/\">product disclosures<\/a><\/span><span style=\"font-weight: 400;\">.<\/span><\/td><td><span style=\"font-weight: 400;\">Ensures the product reaches the intended target group and meets legal\/ operational obligations before activation.<\/span><\/td><\/tr><tr><td><b>Sales conduct<\/b><\/td><td><span style=\"font-weight: 400;\">No unsolicited contact. Marketing is general in nature (no personal advice). <\/span><span style=\"font-weight: 400;\"><a href=\"https:\/\/www.you.co\/au\/product-disclosure-statement-pds-youtrip-wallet\/\">PDS<\/a>, <a href=\"https:\/\/www.you.co\/au\/target-market-determination-tmd-youtrip-wallet\/\">TMD<\/a><\/span><span style=\"font-weight: 400;\">, and <\/span><i><span style=\"font-weight: 400;\">Fees &amp; Limits<\/span><\/i> <i><span style=\"font-weight: 400;\">Schedule<\/span><\/i><span style=\"font-weight: 400;\"> available before application.<\/span><\/td><td><span style=\"font-weight: 400;\">Reduces mis-selling risk; aligns expectations and supports informed decisions.<\/span><\/td><\/tr><tr><td><b>Operational readiness<\/b><\/td><td><span style=\"font-weight: 400;\">App-only product. User must have a compatible device\/OS, stable internet, and be able to receive OTP\/2FA; Apple Pay and Google Pay available; Google Pay not supported.<\/span><\/td><td><span style=\"font-weight: 400;\">Matches digital-only design and target market\u2019s self-service capability.<\/span><\/td><\/tr><\/tbody><\/table><\/div><\/li><li><h6>Review triggers (when we will reassess this TMD)<\/h6><p><span style=\"font-weight: 400;\">We will review this TMD if one or more of the following occur:<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">A material change to the product\u2019s key attributes, terms, pricing, or distribution strategy<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">A significant increase in complaints or adverse feedback indicating the product is not meeting customer expectations<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Unexpected customer usage or demographic shifts that suggest the product is reaching customers outside the target market<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Australian Securities and Investments Commission\u2019s (ASIC) issues a directive, regulatory development, or inquiry concerning product design or distribution<\/span><\/li><\/ul><\/li><li><h6>Review frequency<\/h6><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">First review: within 12 months of the effective date<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Ongoing: at least every 12 months, and earlier if a trigger occurs<\/span><\/li><\/ul><\/li><li><h6>Distributor reporting (if distributors are appointed in future)<\/h6><p><span style=\"font-weight: 400;\">YTGAU is currently the <\/span><b>sole distributor<\/b><span style=\"font-weight: 400;\">. If we appoint distributors, they must provide:<\/span><\/p><div class=\"table-responsive\"><table><thead><tr><th><b>Report<\/b><\/th><th><b>Timing<\/b><\/th><th><b>Minimum content<\/b><\/th><\/tr><\/thead><tbody><tr><td><span style=\"font-weight: 400;\">Complaints<\/span><\/td><td><span style=\"font-weight: 400;\">Monthly, with nil reports required; due within 10 business days after month-end.<\/span><\/td><td><span style=\"font-weight: 400;\">Count of complaints about this product; primary issues\/themes; how many related to product design\/distribution; % resolved within IDR timeframes; any emerging\/systemic issues.<\/span><\/td><\/tr><tr><td><span style=\"font-weight: 400;\">Significant dealing (distribution inconsistent with this TMD)<\/span><\/td><td><span style=\"font-weight: 400;\">As soon as practicable and no later than 2 business days after becoming aware<\/span><\/td><td><span style=\"font-weight: 400;\">Description of the dealing; dates\/ period; channels affected; nature\/extent of inconsistency with the TMD; scale (e.g., number\/proportion outside target market)<\/span><\/td><\/tr><\/tbody><\/table><\/div><p><i><span style=\"font-weight: 400;\">(YTGAU will notify ASIC of any significant dealing within 10 business days after becoming aware.)<\/span><\/i><\/p><\/li><li><h6>Appropriateness statement<\/h6><p><span style=\"font-weight: 400;\">We consider the YouTrip product, when distributed under the conditions above, is likely to be consistent with the objectives, financial situation and needs of the class of retail clients described in Section 2 because the key attributes in Section 3 directly support everyday multi-currency spending and holding via a digital-only service, without interest or credit features that would mis-align the product with savings or borrowing needs.<\/span><\/p><\/li><li><h6>Key definitions<\/h6><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><b>YouTrip, we\/us:<\/b><span style=\"font-weight: 400;\"> You Technologies Group (Australia) Pty Ltd (ABN 20 676 703 496), AFSL 558059.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Wallet:<\/b><span style=\"font-weight: 400;\"> electronic account showing your balance(s) in supported currencies.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>P2P:<\/b><span style=\"font-weight: 400;\"> person-to-person transfers between YouTrip AU users.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>KYC:<\/b><span style=\"font-weight: 400;\"> identity verification checks required by law.<\/span><\/li><li aria-level=\"1\"><b>Significant dealing<\/b><span style=\"font-weight: 400;\">: distribution to consumers outside this TMD in a way that is significant by number, regularity or impact (we assess all three).<\/span><\/li><\/ul><\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Target Market Determination (TMD) \u2014 YouTrip Wallet Issuer: You Technologies Group (Australia) Pty Ltd (ABN 20 676 703 496) \u2014 AFSL 558059 Version \/ Date: V1.1 &#8211; 5 November 2025 What this guide is: It describes the class of retail clients the product is intended for, the distribution conditions, and the review and reporting arrangements. &hellip;<\/p>\n<p class=\"read-more\"> <a class=\"\" href=\"https:\/\/www.you.co\/au\/target-market-determination-tmd-youtrip-wallet\/\"> <span class=\"screen-reader-text\">Target Market Determination (TMD) \u2014 YouTrip Wallet<\/span>Read More \u00bb<\/a><\/p>\n","protected":false},"author":119,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-73468","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.you.co\/au\/wp-json\/wp\/v2\/pages\/73468","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.you.co\/au\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.you.co\/au\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.you.co\/au\/wp-json\/wp\/v2\/users\/119"}],"replies":[{"embeddable":true,"href":"https:\/\/www.you.co\/au\/wp-json\/wp\/v2\/comments?post=73468"}],"version-history":[{"count":0,"href":"https:\/\/www.you.co\/au\/wp-json\/wp\/v2\/pages\/73468\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.you.co\/au\/wp-json\/wp\/v2\/media?parent=73468"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}